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At Emerald Thinking

our mantra is to constantly challenge the insights that data can uncover, here are some of our latest findings.

Our latest news and insights

The ‘new normal’, we discover how brands can use this positively, and if we believe we are there yet

The ‘new normal’, it doesn’t seem that we’re not there yet. So what does this means for brands? Dipping back into the ‘new normal, or not’ discussion, we’ve used social listening for insights (rather than performance), as part of a lockdown and learn research series. We’ve looked back over the last 6 months to gauge…

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Normal or not? Is there a new normal?

State of the Nation: Using social listening for insights ‘New Normal or not’? There is a lot of hype around ‘new normal’, but…is there a ‘new normal’ or are we simply going to go back to normal, in a different way? This is a question many of our clients have asked us. Using Social Media…

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New tech trends – How has Covid accelerated uptake of this? We reveal the 6 main findings.

Uncovering new tech trends and which part of our lives we are using tech to satisfy our needs During Covid-19 people of all ages have embraced tech to meet changes in daily needs and habits. It has accelerated the uptake of new tech so we can enjoy doing what we love: This is especially true…

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2022, Grand Prix Winner


Bronze in Data and Insights & Bronze in Email


Shortlisted for the Best New Agency


Shortlisted for the Major Start-Up


Bronze in the Best GDPR Communication

award case studies

Royal Mail Client of Customer Experience Agency

Royal Mail Market Reach wanted are keen to create case studies from best in class use of Direct Mail in the Customer Experience mix.  Here is a case study they have created from our work with Suzuki.

Goodbye Boring – DMA Bronze award 2019 for Best GDPR Communication

Case Study Saying Goodbye to Boring Suzuki